**Essential Maintenance Scheduled Sunday 28 April 2024**
Between the hours of 7.00am and 2.30pm Sunday 28 April 2024, users may not be able to apply SuperGold or Community Connect concessions to their Bee Cards. If you encounter issues outside of this timeframe, please contact your local customer service point.
SuperGold
Bee Card is your prepay card that makes travel by bus, Te Huia Train and Queenstown Ferries, easier and smarter, paving the way for better city planning and transport options in the future.
When using your Bee Card; instead of showing your SuperGold card to a driver you’ll use your Bee Card, to tag on and tag off using the card readers by the door.
When you tag on your Bee Card the readers will recognise you’re a SuperGold customer and you’ll receive the SuperGold concession applicable in the region you are travelling in.
You can top up funds or load passes onto your Bee Card so no matter what time you are travelling you can just tag on and go.
Find out more about the SuperGold Card here.
Don’t forget to tag off the bus as you may be charged a default fare (even if you are travelling within the free period). You only need to tag on Te Huia train and the Queenstown Ferries.
You’ll need to carry your SuperGold Card with you when using Public Transport, as proof of your eligibility for SuperGold concessions. From time to time this may be checked by the driver, or a regional transport representative.
You may hold a SuperGold Card that is combined with a Community Services Card. Talk to your local customer service point to determine if applying for a second Bee Card with a Community Connect concession is of benefit to you.
Getting your Bee Card and loading your SuperGold concession
Online
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Bee Cards cost $5.00 when ordered online. You will need to enter your SuperGold card details.
- When you receive your Bee Card go online to activate it.
- Start using your Bee Card to ride the bus, Te Huia train or Queenstown Ferries!
In person
- Pick up your Bee Card from a bus driver, Te Huia's cafe, or your local customer service point. Though there is no required minimum Top Up; it’s a good idea to top up your Bee Card with funds in case you do want to travel outside of the SuperGold free travel hours or use your Bee Card on Queenstown Ferries.
- You can load your SuperGold concession on to your Bee Card at your local customer service point or come back to this website to do it online.
- Start using your Bee Card to ride the bus, Te Huia train or Queenstown Ferries!
Bee cards cost $5 when ordered online or collected in person (regional variations may apply).
How to top up your card
It’s a good idea to top up your Bee Card with funds in case you do want to travel outside of the SuperGold free travel hours.
You can top up your Bee Card on this website, with your driver or at locations in your region. Refer to the list of regions on this page for places you can top up in your region.
To top up online simply select top up and follow the instructions.
